Why Can't I Open Attachments of Yahoo Mail on My Cell Phone?

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Boy with cell phone

Opening Yahoo Mail attachments can be problematic. Image Credit: BananaStock/BananaStock/Getty Images

A failure to be able to open email attachments while using the Yahoo Mail application on your cell phone could be due to one of several issues, most of which can be easily fixed. Although most mobile phones support email applications from a variety of third-party clients, it is not uncommon to experience difficulty while opening attachments to these email programs' email messages.

File Type

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To open a Yahoo Mail attachment using your cell phone, you must have an application installed on your device that supports the attachment's file type. For instance, if you are attempting to open a Microsoft Word document attachment, you must have the mobile version of Microsoft Word installed on your mobile phone. Or, if you are attempting to open a PDF file, you must have an application that is able to read and display this type of file's content. Some types of picture attachments, such as JPG, display within the body of the email, but if you want to open the file, you must have a picture-viewing application that supports JPG content.